What information do we collect and how?
When you place an order, we need to know your name, email address, delivery address, credit or debit card number and the card’s expiry date. This allows us to process and fulfil your orders and to notify you of the status of your order. We keep your details on file to make it more convenient for you to place additional orders in future. If you’d like us to remove your details and account entirely, please email email@example.com and let us know.
When you email us at firstname.lastname@example.org, we collect your name and email address so we are able to respond to your query. We may additionally ask for your telephone number if a telephone conversation is necessary. If you would like your information removing please get in touch with us at email@example.com
When you enter a promotional feature, we may ask for your name, address and email address so we can administer the contest and notify winners. We delete these details within 3 months of the contest ending.
When you subscribe to our newsletter, we collect your email address to keep you up to date on all the latest products and happenings. If you wish to unsubscribe from this newsletter, please click the ‘unsubscribe’ link in any of the emails. If you aren’t sure if you’re subscribed but would like to unsubscribe, get in touch with us on firstname.lastname@example.org
If you’d like us to remove your details and account entirely, please email email@example.com and let us know.
How does RealBean protect customer information?
SSL encryption protects your experience at realbean.eu and encrypts the information you enter during transmission.
The shopping experience is provided by the WooComerce platform, who take data, security and privacy very seriously.
We never see your credit/debit card details directly ourselves. Payments are handled by PaySera.
Will RealBean disclose the information it collects to third parties?
Any information we collect about you is exclusively used by RealBean and nobody else. RealBean does not sell, trade or rent your personal information to anybody.
How long will RealBean use your personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. If you’d like us to remove your details and account entirely, please email firstname.lastname@example.org and let us know.
We respect your privacy and value your custom – if you have any questions and comments concerning privacy or the information we hold about you, please email us: email@example.com